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About SRN – Scotland’s home improvement specialists with offices in Dundee & Glasgow

Looking for a double-glazing company that provides a comprehensive range of home improvement services of an inherently superior quality? At SRN Home Improvements, that’s exactly what we deliver. Quality windows, doors, conservatories, roofline products and more for homes in all areas of Scotland.

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Up to 30% off!

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Finance options available

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10-year guarantee included  

Georgian windows overlooking garden

At SRN, we value the things that bring us joy in our lives!

As a family-orientated business, we do things a bit different to ensure our staff and our customers have the time and energy to enjoy whatever it is that means something to them — free from worry or stress.

 

For our staff, it might be the fact that we don’t work weekends, giving them the freedom to spend it with their families. For our customers, it may be the peace of mind knowing their home is safe and sound with a company that cares about these things too. Or perhaps it’s about trying to reduce their energy bills.

 

Either way, it’s our mission to help “save your energy for #TheMomentsThatMatter“.

The 10-year SRN guarantee

At SRN, our quality is assured, and our 10-year guarantee really means something, offering peace of mind and allowing you to enjoy your purchase for many years to come.

 

We never expect customers to take our word for it, though.

 

Instead, we voluntarily push for accreditations with the most neutral bodies in the industry – see partnership and accreditations below.

  • How long do windows take from ordering to installation?
    We don’t like to keep our customers waiting. We aim for 3-4 weeks to move your order from survey to manufacturing to installation. Our customer care team will also keep you informed at each stage throughout so you never have to worry about your order.
  • Can I spread the cost of my order?
    Yes – At SRN we offer multiple way to pay, including financing your order. Whether you’re looking for double glazed windows, solar panels, doors or roofline products, you can spread the cost over monthly payments to suit your budget. You can also make additional payments as you wish, giving you the option to reduce the term of the loan. Our consultant will be able to discuss your options in detail with you after they have provided you with your quote.
  • Why invest in SRN double glazed windows?
    Double glazed windows are one of the most popular home improvement methods available to property owners, however there are still many who are hesitant to replace their windows with double glazed ones. Yet, double glazed windows have several benefits over single-paned windows. First of all, and probably the most important point, is how they can save you money. Double-glazed windows are composed of two panes of glass with an area of ‘dead air’ in between them (which is normally filled with a harmless, inert gas like argon or krypton which has superior insulation properties than normal air). This helps increase insulation by keeping warm air inside your home when they are closed. Tests performed by experts and government agencies in Great Britain, the United States, Canada and Australia have shown that you can save as much as 25-50% on your yearly energy costs by upgrading your windows to double-glazing from single-glazing. A second benefit is that double-glazing your windows makes them more secure than single paned windows due to having two layers of glass. Burglars often try gain entry via windows as they have inherent security weaknesses, yet the thicker panes on double glazed windows makes it harder to do this. Another benefit of thicker panes is that they decrease the chance of breaking or shattering when a hard object comes into contact with them, due to the increased density. SRN goes one step further when it comes to windows security and install them with strong frames and other features as default, like friction hinges and hard-lipped security beads. While it is perfectly natural for people to be concerned about the expense of installing double glazed windows, the long-term savings and peace of mind can far outweigh any initial costs.
  • What are the steps to getting replacement windows fitted?
    Simply call us or complete the online form and we’ll arrange a suitable time for one of our consultants to provide you with everything you’ll need. They’ll offer you expert advice on all our windows, with no commitment and no pressure. Choose your own style from our extensive range of Casement, Tilt & Turn and Sash windows. Choose colours, glass, accessories and finishing touches to enhance your home and suit your budget. Next, get the best value quote from us with a clear, written cost on any windows from our range and the special offers available to you. Ask your consultant about the different payment options available through our Help To Buy promotion. Then, let our superb Installers transform your home. Installation is stress free as we take care to minimise dust and disruption before leaving your home as good as new, or better! Our team remove your old windows before installing and sealing your new ones into place. You can then inspect the improvements to your home. Satisfaction is guaranteed with a 10-year guarantee on all of our windows. Unlike other companies, our warranty is fully transferable to the new owners if you decide to move house, making it a genuine investment in your home’s value. Our customer support team is also here to help with any concerns you may have with your windows after installation.
  • How do your products compare to current building regulations?
    SRN’s uPVC profiles are manufactured to the highest specifications. When combined with our energy-efficient, A-rated double glazed units, our systems either meet or exceed all current building regulations, and provide excellent thermal protection against the loss of energy from your home.
  • Where are your products manufactured?
    All SRN products are manufactured in Great Britain. These state-of-the-art facilities are some of the largest high-quality uPVC plants in the country, allowing us to provide our customers with an incredibly comprehensive range of home improvement products.
  • Do you use recycled materials in your manufacturing process?
    Yes, but it is important to note that any recycled materials used in our products do not affect their performance. The uPVC used in our products is thermal plastic, which means it can be repeatedly melted down and reformed, or recycled easily and cost-effectively.
  • Why do I need to arrange an appointment for my quote?
    No two properties are the same, so one of our friendly team members will arrange to visit your property to determine quantity, size, finishes and more, before providing you with a competitive, no-obligation quote. We cannot provide prices online due to the vast number of product configurations available – there is no ‘standard’ window, door or roofline system to base a price on.
  • What happens to my old windows?
    Our installers will carefully remove your old products and deliver them to a dedicated recycling centre for processing.
  • Will my order be made to measure?
    Yes – all SRN double glazed, A-rated window units, doors, and roofline systems are measured and manufactured specifically to be installed beautifully into your home. Our consultant will take the time to understand what it is exactly that you want from your installation.
  • Can I spread the cost of my order?
    Yes – At SRN we offer multiple ways to pay, including financing your order. Whether you’re looking for double glazed windows, solar panels, doors or roofline products, you can spread the cost over monthly payments to suit your budget. You can also make additional payments as you wish, giving you the option to reduce the term of the loan. Our consultant will be able to discuss your options in detail with you after they have provided you with your quote.
  • How long do doors take from ordering to installation?
    We don’t like to keep our customers waiting. We aim for 3-4 weeks to move your order from survey to manufacturing to installation. Our customer care team will also keep you informed at each stage throughout so you never have to worry about your order.
  • What are the steps to getting a replacement door?
    Simply call us or complete the online form and we’ll arrange a suitable time for one of our consultants to visit you. They’ll offer you expert advice on all our doors – no commitment, no pressure. Choose your own style from our extensive range of Front and Rear doors, Composite, French and Patio doors. Choose colours, glass, accessories and finishing touches to enhance your home and suit your budget. Next, get the best value quote from us with a clear, written cost on any doors from our range and the special offers available to you. Ask your consultant about the different payment options available through our finance options. Then let our installers transform your home. Installation is stress free as we take care to minimise dust and disruption before leaving your home as good as new, or even better. Our team remove your old doors before installing and securing your new doors. You can then inspect the improvements to your home before signing off their work. Satisfaction is guaranteed with a 10-year guarantee on all of our doors. Unlike other companies, our guarantee is fully transferable to the new owners if you decide to move house, making it a genuine investment in your home’s value. Our customer support team is also here to help with any concerns you may have with your doors after installation.
  • Where are your doors manufactured?
    All SRN products are manufactured in Great Britain. These state-of-the-art facilities are some of the largest high-quality uPVC plants in the country, allowing us to provide our customers with an incredibly comprehensive range of home improvement products.
  • What happens to my old doors?
    Our installers will carefully remove your old doors and deliver them to one of our dedicated recycling centres for processing.
  • Do you outsource your installations to external tradesmen?
    No. Our installers are part of the core SRN team.
  • What should I be doing to maintain the mechanisms in my doors?
    We recommend that the moving parts (particularly the locking mechanisms) of your products are lubricated every six months or so. To do so, use a light oil (with exception to the lock cylinder), and wipe away any excess or spilled lubricants afterwards. Use only graphite powder in the key slot to lubricate the lock cylinder – do not use any type of oil. Once every six months, apply graphite powder to your key and insert it into the lock cylinder. Turn your key back and forth, several times.
  • Do you use recycled materials to manufacture your doors?
    Yes, but it is important to note that any recycled materials used in our doors do not affect their performance. The uPVC used in our products is thermal plastic, which means it can be repeatedly melted down and reformed, or recycled easily and cost-effectively.
  • Why do I need to arrange an appointment for a quote?
    No two properties are the same, so one of our friendly team members will arrange to visit your property to determine quantity, size, finishes and more, before providing you with a competitive, no-obligation quote. We cannot provide prices online due to the vast amount of product configurations available – there is no ‘standard’ window, door or roofline system to base a price on.
  • Why do I need to arrange an appointment for my quote?
    No two properties are the same, so one of our friendly team members will arrange to visit your property to determine quantity, size, finishes and more, before providing you with a competitive, no-obligation quote. We cannot provide prices online due to the vast amount of product configurations available – there is no ‘standard’ window, door or roofline system to base a price on.
  • How long does a free quotation appointment last?
    As every order we manufacture is designed specifically to suit your property, each appointment time will vary, however the average length of an appointment is normally 1 to 2 hours. Our experienced consultants will take the time to listen to you and find out exactly what it is you are looking for, then use their knowledge and experience to discuss with you the most suitable options.
  • Will my order be made to measure?
    Yes – all SRN double glazed, a-rated window units, doors, and roofline systems are measured and manufactured specifically to be installed beautifully into your home. Our consultant will take the time to understand what it is exactly that you want from your installation.
  • Can I spread the cost of my order?
    Yes – At SRN we believe that making improvements to your home shouldn’t leave you facing a huge bill so we offer multiple way to pay, including financing your order. Whether you’re looking for double glazed windows, solar panels, doors or roofline products, you can spread the cost over monthly payments to suit your budget. You can also make additional payments as you wish, giving you the option to reduce the term of the loan. Our consultant will be able to discuss your options in detail with you after they have provided you with your quote.
  • Do you outsource your installations to external tradesmen?
    No. Our installers are part of the core SRN team.
  • How do I raise a complaint regarding an issue with my order?
    We’re sorry to hear that you may be unhappy. To make a complaint, please visit our complaint handling policy, found at the bottom of our website.
a set of three windows

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Dundee
Glasgow

When you need a double-glazing company that is dedicated to the best products for your home, make SRN Home Improvements your first port of call. Contact us on 0141 554 1255 or 01382 792062 to get started! 

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